Which payment methods are available?
Of course, if you want to play for real money on the internet, you also have to deposit something into your player account first.
This is very fast and easy in today’s world and there are no more concerns about security – all financial transactions are encrypted without exception.
However, there are still differences in the number of available means of payment, the fees, the limits for the amount and the processing time, which is mainly incurred in the payment.
Overall, the situation at the casinos is very good. Most have so many payment methods on offer that a deposit should not be a problem at all.
Only PayPal is still not represented everywhere as one of the most important means of payment.
Here and there are still casinos, which does not offer the complete range of all payment methods, nevertheless always credit cards and the bank transfer together with some other alternatives are available.
The only provider that stands out negatively here is Betfair with its many fees.
Is it easy to reach customer service?
Of course you also want to know who to contact if there is a problem.
It can be important that the customer service is not only available via email and that it is also staffed around the clock or at least at the most important times in the evening.
For European players, it is also important that the support is also in European .
While it is no problem for many today to talk to an English speaking customer service, it is mandatory for a good online casino to offer European -speaking support in European y.
That looked a bit meager a few years ago, but today almost every casino that accepts European players also has customer service in local language.
Exceptions here are the MegaCasino as well as the supplier Ladbrokes, which already noticed negatively with the software without European support.
Where can the casinos convince with special features?
The points listed so far outline the online casinos pretty well, but there are some peculiarities here and there that do not fall into these categories, but which should not be allowed to fall by the wayside. One point that I think is very important in online casinos is awards.
When a casino operator receives awards at international fallow events such as the largest iGaming show in London (ICE Totally Gaming), they clearly stand out from the crowd of over 2000 Internet casinos.
Thus, such awards are always a quality feature that should not be ignored in a comparison.
The most prominent examples are the 888 Casino and the InterCasino, which have been voted the Best Online Casino of the Year several times.
Furthermore, we also look at whether there are interesting promotions at the casinos, which stand out clearly from other providers.
In addition, exclusive game titles and especially large jackpots also earn extra points and if there is a VIP program or the website can come up with unique gimmicks, the provider can take a look at his overall rating.
The individual rating for this category can be found in the main review for each casino.
Further details on the execution of the individual tests
This section is for anyone who wants to know more about how we came to our results. Here are some of the processes that will give you some insight into how our tests went in detail.